“I’ve employed RCC since 2013. I’ve found them to be exceedingly professional and adaptable. I’ve hired them for a variety of jobs and for two different companies including message taking, customer follow-up and hotel bookings. The rates are reasonable given the level of professionalism and skill the operators have. In many cases it’s cheaper for us to outsource this work than to hire a part-time employee. Often, we are assigned the same staff member over the past 5 years. That speaks volumes about the quality of management at this firm. The most important thing they do is think. There are times when we need to be brought into a call and others when we don’t. They consistently make the “right call” for us. I would highly recommend this service to small business owners anywhere. You won’t be disappointed.”
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